Ergode

Ecommerce Accelerator

Let Us Help You Navigate the World of Ecommerce

Marketplace and Distribution

Expanding reach and optimizing distribution for unparalleled market access

Drive Omni-Channel Growth Globally

Acquire New Customers in over 40 Countries through 100 Marketplaces, Dedicated Category-Specific Direct-to-Consumer (D2C) Websites, Social Media Channels, and Our Comprehensive B2B Sales Representative Network.

Seamless Cross-Platform Commerce

Expanding your business across multiple marketplaces is challenging, but with Ergode, it’s seamless. We specialize in growing your products on the biggest platforms and those niche, hard-to-enter markets. Think of us as your accelerator for visibility, growth, and increased revenue.

Partner with Ergode to elevate your business to new heights.

Sell Everything, Everywhere

Streamline Your Ecom Operations with Omni-Channel Expertise

Ergode Provides a Frictionless Solution for Brands Selling Online

  • Marketplace and Geographic Reach
  • Performance Marketing
  • Dynamic Pricing
  • SKU Bundling and Variation
  • Ratings and Reviews
  • Order Fulfillment & Carrier Selection
  • MAP Enforcement
  • Customer Service
  • Freight Negotiations
  • Data & Analytics

Enhance Your Global Omni-Channel Positioningwith a Singular Collaborative Partnership

  • Category Experts: Our team includes experts with over 15 years of experience in your category across global marketplaces, including senior leadership roles at Amazon, Walmart, and Google.
  • Exclusive Programs: Access pilot and special programs across leading marketplaces

Tap into Our Extensive Web of Partnerships

Ergode’s broad scale operations ensure a strategic advantage across our partner channels. Your brand benefits by staying ahead with early access to innovative programs, promotional strategies, and the latest algorithm updates.

Additionally, we contribute to channel expansion with our diverse product selections, refined content strategies, and a commitment to exceptional customer experiences.

Amplify & Maintain Your Global Influence

Open doors to international customers with our expert team.

Drive Growth Through Global Ecommerce

Ergode is your comprehensive ecommerce partner. Our goal is to boost brand visibility and expand your online market presence worldwide, all while optimizing operational expenses.

Building Trust and Partnership

  • Trusted Seller: Top 30 on Amazon, Ergode thrives across 120+ marketplaces, establishing trust and expertise.
  • Scale & Stability: Our size ensures direct, priority treatment for partners, reflecting our established marketplace presence.
  • Partnership Commitment: Dedicated account managers offer tailored support, simplifying marketplace complexities.

Data-Driven Insights and Comprehensive Support

  • Insightful Competitive Analysis: We provide actionable insights, keeping partners ahead with market and competitor intelligence.
  • Leverage Data: Utilize cross-marketplace analytics for strategic product launches and optimization.
  • Prompt Payments: Ergode values integrity, ensuring upfront payments without extra credit days.
  • Customer Service Focus: We handle customer interactions, allowing partners to concentrate on their core competencies.

Team Up with Our Dedicated Global Expansion Specialists

Numbers:

  • Top 30 Seller on Amazon and Walmart
  • ~4M Transactions Processed in 2022
  • 96% Lifetime Positive Feedback
  • 1,500+ Brand Partners
  • 130K+ SKUs sold in 2022
  • 800+ Exclusive Products
  • 24 Countries with Sales

Experience Our D2C Online Stores

Discover Our Direct-to-Consumer Platforms, Crafted for Exceptional Customer Experiences

Brand Management

Crafting compelling narratives and protecting brand integrity

Convey Your Vision: Seal the Deal

Ergode’s Content Management division specializes in creating impactful product descriptions that appeal to both customers and search algorithms.

This team is committed to elevating your brand, guaranteeing better visibility and higher conversion rates on various marketplaces.

Meanwhile, Ergode’s Design department focuses on creating visually appealing digital showcases and strategically optimizing product displays for enhanced visibility on the digital storefronts of major marketplaces.

Details That Speaks Themselves

We’re committed to crafting the most engaging, detailed, and effective listings imaginable, continuously enhancing them with the perfect keywords to boost conversions.

You’ll stay informed about all marketplace activities; any time there’s an update or shift in channels, we’re on it immediately.

Creating Superior Listings

  • Product Details Collection: Product Operations Experts gather essential information on your brand’s new SKUs.
  • Expertly Crafted Content: Content Creation Experts craft compelling listings—titles, descriptions, and bullet points—incorporating search keywords for strong marketplace performance.
  • Top-Tier Images: The Product Photography Team delivers high-quality visuals that align with brand guidelines and create an emotional connection with customers.
  • Rigorous Optimization: Optimization Experts refine product categories and features for every marketplace, ensuring your products are positioned where customers are searching and generate enough organic sales.

Reclaim Authority in Your Marketplace Standing

Safeguard your brand against illegitimate sellers. Enhance your brand’s worth and the customer experience.

Illegitimate Sales Threaten Potential Growth

Not safeguarding your brand results in:
  • Advertised prices being undercut on prominent marketplaces
  • Sales diverted to unofficial sellers
  • Challenges in executing effective Amazon advertising campaigns
  • A disjointed brand presentation that erodes consumer confidence

Improper Safeguarding Leads to Financial Loss; Ergode Provides Upfront Savings

  • Strategizing to Win:
    Envision your perfect presence in the marketplace. Our experts discuss your ultimate goals and the path to achieve them.
    • Evaluate legitimate versus illegitimate sales
    • Examine and scrutinize current vendors
    • Determine crucial metrics for tracking advancement
  • Reinforcement:
    Once your brand’s legal structure is in place, you gain the capability to implement your brand control strategy assertively.
    • Spot and manage customers not adhering to your channel guidelines
    • Pursue focused legal actions against problematic unauthorized sellers

Expansion Via Mastery

  • Enhancing brand management goes beyond mere loss prevention – it’s a catalyst for expansion.
  • Mastering aspects like marketing, brand equity, stock levels, and ownership of the Buy Box positions your brand for sustained upward movement.
  • Better advertising leads to increased organic visits, which in turn improves your Best Seller Rank and advertising efficacy in a virtuous cycle.
  • With this control, your brand is set to achieve enduring growth and capture a larger share of the market across key online retail platforms.

Marketing and Growth

Driving performance and scaling brands to new heights

Reclaim Authority in Your Marketplace Standing

Begin your journey towards market leadership with Ergode’s comprehensive, data-informed performance marketing and brand growth strategies across multiple marketplaces, search engines and social channels.

Ergode Digital Marketing

Content Creation

  • Captivating Content: Craft engaging and persuasive content that resonates with your audience and drives engagement.
  • Influencer Marketing: Collaborate with influencers to amplify your brand message and reach broader audiences.
  • Affiliate Channels: Partner with affiliates to promote your products and services through their networks for a commission.

Advertising Strategies

  • Marketplace Pay-Per-Click Advertising: Leverage targeted PPC ads on e-commerce platforms to boost visibility and sales.
  • Search Engine Marketing: Utilize both paid and organic search strategies to increase online visibility and traffic.
  • Social Media Marketing: Engage with customers and expand your reach through strategic social media campaigns.

Ergode Brand Growth Engine

Market Insights and Brand Optimization

  • Market Intelligence: Gain insights into market dynamics and customer behaviors to define competitors and carve out a competitive niche.
  • Content Review and Optimization: Conduct a comprehensive 360-degree evaluation of product detail pages across marketplaces and direct-to-consumer websites. Enhance social media presence and refine brand targeting and positioning to boost engagement and visibility.
  • Search Engine Optimization (SEO): Implement strategies to improve search engine rankings, making it easier for potential customers to find your brand online.
  • Growing Share of Voice: Expand your brand’s reach with targeted advertising campaigns across various channels to ensure a consistent digital presence.

Customer Engagement and Conversion Strategies

  • Promotional Placements: Strategically position your brand in select promotional spots to maximize visibility and attract more engagement.
  • Acquiring New-to-Brand Customers: Focus on reaching potential customers unfamiliar with your brand, introducing them to your products and converting them into loyal customers.
  • Conversion Optimization: Enhance all touchpoints to improve the conversion rate of potential customers into actual buyers.
  • Retargeting: Implement strategies to re-engage visitors who showed interest but didn’t complete a purchase, encouraging them to return and convert.

Account Management (2P)

Tailoring our brand partnership models to maximize brand potential

Marketplace Account Management

We serve as exclusive partners to your business, managing every aspect of e-commerce operations and driving growth through our top-tier marketplace accounts, ensuring you can focus on your core brand while we handle the rest.
  1. Marketplace Account Management: We optimize your marketplace account (e.g., Amazon Seller Central), managing product listings, inventory control, customer service, and compliance to ensure smooth operations.
  2. PPC Management: Our team creates and manages your marketplace advertising campaigns using data-driven insights to maximize visibility, improve conversion rates, and drive profitable sales.
  3. Account Compliance Management: We ensure your account adheres to marketplace policies, helping you avoid suspensions and maintain account health.

Strategic Support

  1. Performance Monitoring & Reporting: We monitor key performance metrics and provide in-depth reporting, offering actionable insights to enhance sales and maintain account health.
  2. Strategic Planning & Consultation: We collaborate with your team to develop customized strategies and provide ongoing consultation to help you stay competitive, grow your product selection and double your growth on Amazon.

Customer Excellence

Here for your customers every day of the year

Customer Support

Here for your customers every day of the year.

At Ergode, our dedicated customer support team is always ready to assist. Based in-house at our offices, our team swiftly handles customer inquiries and manages return logistics for products sold through Ergode.

Rapid Response

Quick and efficient communication

We know that prompt service is essential. That’s why we strive to answer calls within 20 seconds and respond to emails within 20 minutes. Give us a test call and experience our fast and friendly support.

Enhancing Your Brand

Creating memorable customer experiences

Positive customer service experiences are crucial for building loyalty.

At Ergode: 90% of customers are likely to make another purchase after a positive service experience. (Source: Internal Data)

65% of customers would switch to a new brand after a single negative experience. (Source: Industry Survey)

70% of customers prefer interacting with real people, even with advancements in automated solutions. (Source: Market Analysis)

Customer Reviews

In-house excellence

Our customer support is managed entirely in-house. Each support agent is a direct employee of Ergode, trained to provide exceptional service. We take pride in our team, and your customers will notice the difference. Our advanced internal technology allows us to access customer order information instantly. We track orders across multiple marketplaces, provide detailed product information, and handle returns and refunds efficiently.